Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and U.S. holidays). You will receive a confirmation once your order ships.
Shipping Destinations
We currently ship within the United States.
Shipping Methods & Delivery Times
Standard delivery usually takes 5–10 business days after processing, depending on your location. Expedited options, where available, will be shown at checkout.
Shipping Costs
Shipping charges are calculated at checkout based on order weight, dimensions, and destination. Any applicable fees will be displayed before you complete your purchase.
Order Tracking
Once your order ships, you will receive a tracking number. Please allow up to 48 hours for tracking information to update.
Undeliverable or Returned Packages
Please double-check your shipping address at checkout. If a package is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping charges may apply.
Lost or Stolen Packages
If tracking shows your package was delivered but you cannot locate it, please contact the carrier first. We are happy to assist, but we are not responsible for packages confirmed as delivered to the address provided.
Delays
Occasional delays may occur due to weather, carrier issues, or peak seasons (such as holidays). We appreciate your patience and will keep you informed whenever possible.