We’d love to hear from you.
Whether you have a question about a product, need help with an order, or just want to share a photo of your finished space, our customer care team is here to help.
How to Reach Us
- Contact Form: Visit the Contact page on orvellay.com and submit your message directly.
- Order Support: For questions about an existing order, please include your order number so we can assist you faster.
- Business & Partnership Inquiries: Brands, artists, and creators interested in working with us are welcome to reach out through our contact form.
Response Time
We aim to respond to all inquiries within 1–2 business days. Messages received on weekends or U.S. holidays may take slightly longer.
Before You Write
You may find an instant answer in our Shipping Policy, Return Policy, or Payment Policy pages. If not, we’re always happy to help.